About Us

About NeuroSpine™ Technologies

NeuroSpine™ is a South Africa‑based e-commerce brand specializing in innovative, non‑invasive spinal care solutions. Operating out of Johannesburg (55 Langerman Drive, Gauteng, 2094), we serve customers across South Africa and internationally, including Canada and the USA .

Our Mission

Our goal is simple: to help individuals achieve lasting pain relief so they can live their best lives. We combine clinically validated technology, world‑class design, and responsive local support to create a transformative spinal care experience .

What Makes Us Different

  • Clinically Studied NMES Technology: Our proprietary Corrective Therapy Device™ delivers precise NeuroMuscular Electrical Stimulation (NMES) parameters, backed by laboratory testing and three years of R&D investment .

  • Immediate and Progressive Relief: Many users report feeling relief from the first session, with long‑term benefits like increased strength, flexibility, and improved range of motion after consistent use .

  • User-Friendly & Versatile: Wireless and rechargeable, our BackRelief Pro device is easy to use—recommended one 20‑minute session per day, gradually increasing frequency. Safe for use on back, legs, shoulders—except near the front of the neck, chest, or head. Not suitable for those with electronic implants like pacemakers .

  • No Risk Trial & Hassle‑Free Returns: Customers receive a 60‑day at‑home trial with full money‑back guarantee. Returns are accepted within 60 days of delivery, no questions asked .

  • Reimbursement Support: We provide itemized receipts via email to help customers seek reimbursement through Medical Aid providers—though direct payment from insurance isn't supported .

Our Product Line

  • NeuroSpine™ BackRelief Pro (Corrective Therapy Device™): The flagship offering, combining NMES technology for targeted spinal and muscular therapy, built for durability and ease of use, and available with free shipping and regular discounts like 50% off or buy‑one‑get‑one promotions .

  • Complementary Accessories: Including replacement adhesive pads and digital resources like our eBook “Cure Back Pain in 20 Minutes a Day” .

What Our Customers Say

From over 5,000 users worldwide, testimonials include stories like:

“A game‑changer… improved my posture and relieved my pain,”
“Wireless and effective—after one use I felt a difference.”
Reviewers highlight comfort, effectiveness, and significant improvements in daily mobility .

Contact & Customer Support

  • Address: 55 Langerman Drive, Johannesburg, Gauteng, 2094, South Africa

  • Email: support@getneurospine.co.za

  • Phone: +27 75 448 6739

  • Live Chat: Available Monday to Friday, 9 AM–5 PM SAST